PRIVACY POLICY
EcoGear Application
Last Updated: October 6, 2025

1. INTRODUCTION
   This Privacy Policy describes how EcoGear (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our order management application (“App”, “Service”). Your privacy is important to us, and we are committed to protecting your personal data.

    

2. INFORMATION WE COLLECT
   2.1. ACCOUNT INFORMATION
   – Google account information (email, name, profile picture) through Google Sign-in
   – User ID and authentication tokens from Google and Supabase (used only for user authentication)
   – Account creation and last sign-in timestamps
   – User preferences and settings

    

2.2. ORDER AND BUSINESS DATA
– Order information you input or modify (order IDs, customer details, status updates)
– Order processing history and timestamps
– Order notes and comments you add
– Status change logs and user activity tracking
– Statistical data about your order processing performance

2.3. DEVICE AND USAGE DATA
– Device information (operating system, app version, device ID)
– App usage statistics and analytics through Firebase Analytics
– Crash reports and error logs for app improvement
– Network connectivity status
– QR code and barcode scan data (when using scanner features)

2.4. LOCAL STORAGE DATA
– App preferences and settings stored locally on your device
– Cached order data for offline functionality
– User session information
– Language and localization preferences

3. HOW WE USE YOUR INFORMATION
   3.1. SERVICE PROVISION
   – Authenticate your identity and provide access to the App
   – Enable order management and status tracking functionality
   – Synchronize data across your devices
   – Provide offline functionality when network is unavailable

    

3.2. APP IMPROVEMENT AND ANALYTICS
– Analyze app usage patterns to improve functionality
– Monitor app performance and fix technical issues
– Generate usage statistics and insights
– Implement new features based on user behavior

3.3. COMMUNICATION
– Send important service updates and notifications
– Provide customer support when requested
– Share security alerts or policy changes

4. INFORMATION SHARING AND DISCLOSURE
   4.1. THIRD-PARTY SERVICES
   We share data with these third-party service providers:
   – GOOGLE SERVICES: Authentication, analytics, and app services
   – FIREBASE: Analytics, remote configuration, and app monitoring
   – SUPABASE: User authentication only; we do not save or store orders or business data on Supabase

    

4.2. NO SALE OF PERSONAL DATA
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.3. LEGAL REQUIREMENTS
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

5. DATA SECURITY
   5.1. SECURITY MEASURES
   – Encrypted data transmission using HTTPS/TLS protocols
   – Secure authentication through Google OAuth and Supabase
   – Regular security updates and vulnerability assessments
   – Access controls and user permission management

    

5.2. DATA STORAGE
– We do not save or store orders or business data on Supabase
– Orders and related data are stored locally on your device or through other authorized means
– Local data is stored in secure device storage
– Authentication tokens are encrypted and protected
– Backup and recovery procedures are in place

6. DATA RETENTION
   6.1. ACCOUNT DATA
   – Account information is retained while your account is active
   – Order processing data retention depends on local device storage or authorized services you use
   – Statistical data may be retained indefinitely in aggregated form

    

6.2. DELETION RIGHTS
– You can request account deletion through the app settings
– Some data may be retained as required by law or business needs
– Anonymized statistical data may be retained for analytics

7. YOUR PRIVACY RIGHTS
   7.1. ACCESS AND CONTROL
   – View and update your account information
   – Access your order processing history and statistics
   – Export your data where technically feasible
   – Modify privacy settings and preferences

    

7.2. DATA PORTABILITY
– Request a copy of your personal data in a structured format
– Transfer your data to another service where technically possible

7.3. DELETION AND CORRECTION
– Request deletion of your personal data (subject to legal requirements)
– Correct inaccurate or incomplete information
– Withdraw consent for optional data processing

8. COOKIES AND TRACKING
   8.1. ANALYTICS
   – Firebase Analytics collects usage data to improve app performance
   – Google Analytics may track user interactions and app usage
   – No advertising cookies are used in this business application

    

8.2. ESSENTIAL COOKIES
– Authentication cookies maintain your login session
– Preference cookies remember your settings and language choices
– Performance cookies help identify and fix technical issues

9. CHILDREN’S PRIVACY
   This App is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children under 13.

    

10. INTERNATIONAL DATA TRANSFERS
    Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

     

11. CHANGES TO THIS PRIVACY POLICY
    We may update this Privacy Policy periodically. We will notify you of significant changes through the App or by other means. Continued use of the Service after changes constitutes acceptance of the updated policy.

     

12. CONTACT INFORMATION
    For privacy-related questions, concerns, or requests, please contact us through:
    – In-app contact form or support feature
    – Email address provided in app settings
    – Contact information specified in the App configuration

     

13. COMPLIANCE
    This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations.

     

14. DATA PROCESSING LEGAL BASIS
    We process your personal data based on:
    – Contract performance (providing the ordered management service)
    – Legitimate interests (app improvement, security, analytics)
    – Consent (for optional features and communications)
    – Legal obligations (compliance with applicable laws)

     

15. THIRD-PARTY LINKS
    The App may contain links to external websites or services. This Privacy Policy does not cover third-party services, and we recommend reviewing their privacy policies.

     

By using EcoGear, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.