EcoGear Application

Last Updated: October 6, 2025

1. ACCEPTANCE OF TERMS
By downloading, installing, or using the EcoGear application (“App”, “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

2. DESCRIPTION OF SERVICE
EcoGear is an order management application that allows users to:
– Track and manage customer orders
– Update order statuses in real-time
– View order statistics and analytics
– Process order confirmations
– Scan QR codes and barcodes for order identification
– Access order history and notes
– Manage customer information

3. USER ACCOUNTS AND AUTHENTICATION
3.1. You must create an account using Google Sign-in to access the Service.
3.2. You are responsible for maintaining the confidentiality of your account credentials.
3.3. You agree to provide accurate and complete information when creating your account.
3.4. You are responsible for all activities that occur under your account.
3.5. You must notify us immediately of any unauthorized use of your account.

4. ACCEPTABLE USE
You agree NOT to use the Service to:
4.1. Violate any applicable laws or regulations
4.2. Upload or transmit harmful, offensive, or inappropriate content
4.3. Interfere with or disrupt the Service or servers
4.4. Attempt to gain unauthorized access to other accounts or systems
4.5. Use the Service for any fraudulent or illegal activities
4.6. Reverse engineer, decompile, or disassemble the App
4.7. Share your account credentials with unauthorized parties

5. ORDER MANAGEMENT AND DATA
5.1. You are responsible for the accuracy of order information you enter or modify.
5.2. Order status changes are logged and tracked for accountability.
5.3. Customer notes and order details must comply with data protection regulations.
5.4. You acknowledge that order processing actions are permanent and may affect business operations.

6. INTELLECTUAL PROPERTY
6.1. The App and its original content, features, and functionality are owned by the Service provider.
6.2. You retain ownership of any content you submit through the App.
6.3. By using the Service, you grant us a license to use your content as necessary to provide the Service.

7. THIRD-PARTY SERVICES
The App integrates with third-party services including:
7.1. Google Services (Authentication, Analytics)
7.2. Firebase (Analytics, Remote Configuration)
7.3. Supabase (Database and Authentication)
7.4. These third-party services have their own terms and privacy policies.

8. DISCLAIMERS AND LIMITATIONS
8.1. THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.
8.2. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.
8.3. WE ARE NOT LIABLE FOR ANY BUSINESS LOSSES OR DAMAGES RESULTING FROM SERVICE USE.
8.4. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

9. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. TERMINATION
10.1. We may suspend or terminate your account at any time for violation of these Terms.
10.2. You may discontinue use of the Service at any time.
10.3. Upon termination, your right to use the Service ceases immediately.

11. DATA RETENTION AND DELETION
11.1. Order data and statistics are retained to maintain business continuity.
11.2. You may request account deletion, subject to legal and business requirements.
11.3. Some data may be retained for audit and compliance purposes.

12. UPDATES AND MODIFICATIONS
12.1. We reserve the right to modify these Terms at any time.
12.2. Continued use of the Service constitutes acceptance of modified Terms.
12.3. We will notify users of significant changes through the App or other means.

13. MINIMUM VERSION REQUIREMENTS
The Service may require minimum app versions for security and functionality. Using outdated versions may result in limited or restricted access.

14. GOVERNING LAW
These Terms are governed by applicable local laws. Any disputes will be resolved in accordance with local jurisdiction requirements.

15. CONTACT INFORMATION
For questions about these Terms, please contact us through the contact information provided in the App settings or privacy policy.

16. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

17. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and the Service provider regarding use of the App.

By using EcoGear, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service